Greetings from beautiful Nashville, TN!
I’ve been having a blast at Dscoop since I arrived yesterday, and I’ve met plenty of great people.
This morning, Gary Vaynerchuk, New York Times best-selling author, delivered a keynote on entrepreneurship and the new frontiers of customer service that have resulted from the rapid growth of the internet.
It is certainly clear how important social media is in this day and age. Social media is the ultimate customer service desk. But what marketers must understand now is how evolving mobile technologies amplify our social voices.
And at a conference like Dscoop, I really have seen first hand the amount of networking that can happen right from our phones.